E-Child Care or ECC is the new way of reporting child care attendance and absences. Parents or their designees confirm that child care was provided to their children, by using either a telephone or a card-reading machine called a Point of Service (POS) device.
Parents/designees receive a Families First swipe card. When you use your card on either the provider's POS device or the provider's telephone, the child's arrival or departure from care is automatically recorded.
Licensed child care centers that have more than five children who are receiving a child care subsidy are given POS devices. Child Care homes and centers serving five or fewer children receiving a subsidy will use the IVR telephone reporting system.
Yes. The state will only pay providers for care that was recorded in ECC.
You can catch up on missing days by using the "back swipe" feature, which allows for "Previous Check-In" and "Previous Check-out" transactions.
The back swipe period is the time period that includes the current day of service plus the previous 13 days. This is the period when all transactions, including check ins, check outs, voids and absences must be recorded for payment to be made.
Yes. Families can get up to two additional cards for people who are authorized by the parent to drop off or pick up their children from child care. Your designee should contact the Child Care Resource and Referral Agency (CCR&R) to register for a card. Cards for them will be mailed to you.
Your card will be mailed to you along with an information sheet. Once you give your designee (s) a card, they should contact your CCR&R to have their card activated.
Parents who already have a Families First card will be able to use their existing card to access child care benefits.
No. The card will work at any provider location where a child is receiving child care services.
No. Giving your card to your child care provider is a misuse of the card. It can result in termination from the program.
You may be responsible for paying your provider.